|About Us These terms apply to Wardrobe. 27 Cromwell Road Cambridge.CB1 3EB.|
And cover the supply of all goods despatched from Wardrobe.
The site is owned and operated by Wardrobe, we are completely dedicated to your total satisfaction, if you need to contact us on any matter, please email by using the link on the store page emma @wardrobecostume.co.uk.
|Making A Purchase The images shown on our website are to assist your product choice, colours can vary slightly. Please check sizes, specifications and use suitability before ordering.|
We are not responsible for minor variations that are unavoidable.
If we are unable to supply a requested item, we will inform you promptly.
We reserve the right to decline an order.
Payment in full is due prior to despatch.
We take credit/debit card payment on line through World Pay. If you wish to send a cheque please allow 10 working days for clearance.
The price of all items include VAT at the current rate 20%, if you within the UK or the European Union. All other orders are VAT free.
|Shipping And Handling Please place orders before 2pm for same day despatch.|
Royal Mail ..1st Class nosignature .6.50
Royal Mail . 2nd Class no signature 3.90
Royal Mail ..Next day delivery ..signature needed...12.95
Tracked on line.
UPS .Next day delivery signature needed. 20.00
Tracked on line.
Weekdays only for Royal Mail and no Bank Holiday delivery for Royal Mail and UP
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01223 518303 (International +44 01223 518303) or fax us on or write to us at 27 Cromwell Road Cambridge Cambridgeshire CB1 3EB United Kingdom|
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy You have the right to return your order,you are protected under the EU Distant Trading Directive. This law allows you 7 days after receipt to return the goods. The item/s should be unopened, unused and in a saleable condition. Please email us with the reason for return and a returns number will be issued to you, quote this when you post the item back to us.We are not responsible for the postage..|
Any refunds will be issued in the same way as payment was taken.